Privacy Policy
Effective Date:Ā May 4th, 2026
Website: www.thesurgerydiaries.com
Support Email: [email protected]
1. Overview
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, register for a webinar, purchase a course, or use our services.
2. Information We Collect
We may collect:
- Contact information such as name and email address.
- Account information such as login credentials and course access details.
- Payment information processed by third party payment processors. We do not store full card details.
- Usage data such as pages visited, video progress, clicks, device information, browser type, IP address, and approximate location.
- Communications such as emails you send us and your responses to surveys.
- Marketing data such as ad clicks, attribution data, and opt in preferences.
3. How We Use Information
We use your information to:
- Provide access to purchased products and services.
- Process payments and prevent fraud.
- Send transactional messages such as receipts, login links, and course updates.
- Send marketing emails if you opt in, and you can unsubscribe at any time.
- Improve our website, course experience, and support.
- Comply with legal obligations.
4. Cookies and Tracking
We may use cookies, pixels, and similar technologies to:
- Remember your preferences and keep you logged in.
- Understand website traffic and usage.
- Measure ad performance and conversions.
You can control cookies through your browser settings. Some features may not work if cookies are disabled.
5. Sharing of Information
We may share your information with:
- Service providers who help operate the business, such as website hosting, course platform, analytics, email delivery, and payment processors.
- Advertising partners for measurement and attribution, based on your settings and consent where required.
- Legal authorities if required by law, subpoena, or to protect rights and safety.
We do not sell your personal information.
6. Data Security
We take reasonable measures to protect your information. However, no system can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials.
7. Data Retention
We retain personal information for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.
8. Your Choices
You can:
- Unsubscribe from marketing emails using the link in any email.
- Request access, correction, or deletion of your personal information by emailing [Insert Support Email], subject to legal and operational limits.
- Disable cookies in your browser, subject to functionality limitations.
9. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect information from children under 13.
10. International Users
If you access the website from outside the United States, you understand that your information may be processed and stored in the United States or other countries where our service providers operate.
11. Updates to This Policy
We may update this Privacy Policy at any time by posting a revised version with a new effective date.
12. Contact
Questions about this Privacy Policy can be sent to: [email protected]